Delivery
Worldwide delivery FREE
- 3-4 days to prepare shipping
- 3-6 days the parcel is on the way
These are typical delivery terms but, may vary depending on destination point.
Returns
Return FREE
If you don’t absolutely love your artwork, you can return it for free within 14 days from the delivery day with no questions asked.
How do I request a return?
- To initiate a return, please submit a request to our dedicated returns email address: return@nadinsart.com.
- We typically process returns within one to two weeks after receiving your request.
- Upon completion of the return process, you will receive a “Return Notification” email confirmation.
- Please allow an additional 2-5 business days for your refund to be credited back to your original payment method.
Refunds
What happens after the return request?
- Upon receipt of your request, we will process it within one business day.
- We will confirm your chosen pickup date and send you all necessary instructions and documentation via email one business day prior to the scheduled collection.
- Once we verify that the courier has collected the artwork and it has been safely returned to the artist, we will issue a full refund for the artwork’s value and the initial shipping costs.
- If you have opted for a replacement, the artist will ship the new artwork as soon as receive the original piece.